Returns
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Enter your order tracking number in the section below. It can be found on your order dispatch confirmation email
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Returns
I RECEIVED A FAULTY PRODUCT, WHAT DO I DO?
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• In an extremely rare case where you've received your product, not in impeccable condition, kindly contact us at orders@blizzardhealth.com.
• We must fix this straightaway! So, when you first contact us, please include the following information to expedite the resolution:
a) Your Full Name
b) Your Order Number
c) Product Code
d) Picture of the Fault
e) Description of the Fault
• You can find your order number and product code on your order confirmation email.
• We must fix this straightaway! So, when you first contact us, please include the following information to expedite the resolution:
a) Your Full Name
b) Your Order Number
c) Product Code
d) Picture of the Fault
e) Description of the Fault
• You can find your order number and product code on your order confirmation email.
HOW LONG DO I HAVE TO RETURN?
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• You have 30-Days to return your order.
HOW DO I RETURN?
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• You can book a free return by emailing us at orders@blizzardhealth.com
• Items must be returned in their original packaging.
• You must obtain proof of postage just in case your order is lost on its way back to our warehouse.
• Items must be returned in their original packaging.
• You must obtain proof of postage just in case your order is lost on its way back to our warehouse.
HOW MUCH DOES IT COST TO RETURN?
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• We offer FREE returns to our customers.
CAN I EXCHANGE INSTEAD OF A RETURN?
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• Sorry, we do not offer product exchanges.
• Just return your product(s) and reorder products of your choice.
• Once we have received your returned products, we will process the refund for you.
• Just return your product(s) and reorder products of your choice.
• Once we have received your returned products, we will process the refund for you.
HOW CAN I TRACK THE STATUS OF MY RETURN?
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• You will receive an email notification as soon as we have refunded your return.
WHEN WILL I GET MY REFUND?
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• Depending on your card issuer, a refund may take up to 10 business days to be credited back to your account.
CAN I CANCEL OR EDIT MY ORDER?
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• We aim to service your order rapidly. Therefore, as soon as it is placed, our warehouse starts processing it in no time.
• Regrettably this means we will be unable to make any changes to it.
• In such a case, we would advise you to place another order or return any unwanted products.
• Regrettably this means we will be unable to make any changes to it.
• In such a case, we would advise you to place another order or return any unwanted products.