How Can We Help You?
Where is my order?
Enter your order tracking number in the section below. It can be found on your order dispatch confirmation email
Orders
Delivery
Returns & Refunds
Technical
contact us
See Our Most Frequently Asked Questions Below
Help
WHERE IS MY ORDER?
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• Enter your order number, found on the confirmation email, to Order Tracking section at the the top left of this page.
• Order tracking is only available after your order has been dispatched.
• Some orders may be shipped in multiple parts. In such case, you will received multiple dispatch email.
• Order tracking is only available after your order has been dispatched.
• Some orders may be shipped in multiple parts. In such case, you will received multiple dispatch email.
HOW LONG WILL THE DELIVERY TAKE?
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• For UK customers
Standard delivery takes 3 to 5 business days
Expedited delivery is done the next business day
• For EU, USA and AUSTRALIAN customers:
Standard delivery takes 3 to 7 business days
Expedited delivery takes 1 to 2 business days
Standard delivery takes 3 to 5 business days
Expedited delivery is done the next business day
• For EU, USA and AUSTRALIAN customers:
Standard delivery takes 3 to 7 business days
Expedited delivery takes 1 to 2 business days
CAN I CANCEL OR EDIT MY ORDER?
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• We aim to service your order rapidly. Therefore, as soon as it is placed, our warehouse starts processing it in no time.
• Regrettably this means we will be unable to make any changes to it.
• In such a case, we would advise you to place another order or return any unwanted products.
• Regrettably this means we will be unable to make any changes to it.
• In such a case, we would advise you to place another order or return any unwanted products.
HOW DO I RETURN MY ITEM?
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• You can book a free return, within 30-Days, by emailing us at orders@blizzardhealth.com
• Items must be returned in their original packaging.
• You must obtain proof of postage just in case your order is lost on its way back to our warehouse.
• Items must be returned in their original packaging.
• You must obtain proof of postage just in case your order is lost on its way back to our warehouse.
WHEN WILL I GET MY REFUND
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• Depending on your card issuer, a refund may take up to 10 business days to be credited back to your account.
I RECEIVED A FAULTY PRODUCT, WHAT DO I DO?
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• In an extremely rare case where you've received your product, not in impeccable condition, kindly contact us at orders@blizzardhealth.com.
• We must fix this straightaway! So, when you first contact us, please include the following information to expedite the resolution:
a) Your Full Name
b) Your Order Number
c) Product Code
d) Picture of the Fault
e) Description of the Fault
• You can find your order number and product code on your order confirmation email.
• We must fix this straightaway! So, when you first contact us, please include the following information to expedite the resolution:
a) Your Full Name
b) Your Order Number
c) Product Code
d) Picture of the Fault
e) Description of the Fault
• You can find your order number and product code on your order confirmation email.
CAN I WHOLESALE OR RESELL YOUR PRODUCTS?
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• Regrettably, we neither offer our products for wholesale nor authorise any reselling of our products.